Customer Support for NetSuite

After-sales support is cited as one of the most important aspects to customer satisfaction and retention. That is why ICON continues to provide exceptional customer service long after your initial purchase. Whether it's additional product knowledge, keeping you up-to-date on product enhancements, discussing how to perform a specific task or providing additional services to enhance your Netsuite installation, ICON has experienced, knowledgeable staff available over the phone or on site.

Exceptional customer service is one of the leading reasons companies choose to work with a certified Netsuite Solution Provider or Value Added Reseller (VAR). ICON works with your best interests in mind pre-sale and post-sale to make sure you are using all the functionality Netsuite provides while maintaining a highly productive workforce.

In addition to ICON's local presence and personal service is Netsuite's customer service center. Additional information on Netsuite's customer service packages can be provided upon request.

Netsuite also offers extensive self support which can be accessed through the NetSuite User Community web site.

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